TERMS & PRIVACY

We collect personal information from you, including information about your:
- Name
- Contact information

We collect your personal information in order to:
- take bookings
- fulfil orders
- deliver to customers

Providing some information is optional. If you choose not to enter your name or address, we will be unable to take a booking or deliver food to your address.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information or to have it corrected, please contact us at info@wokexpress.co.nz.

REFUND, RETURN & DISPUTES RESOLUTION POLICY

Please let us know if you were unsatisfied with your meal. You can contact us with your feedback or reach us via our Contact Us Form (located on our website).

If a replacement meal is not suitable and a refund is required we will do our best to ensure this is processed as soon as possible.

Please note that it may take up to 10 business days for the refund to process depending on your financial institution and the payment type you used at the time of your purchase.